Emailing Members

Emailing Members

Email Templates

Email templates hold reusable wording for society messages. Open Latest Email Templates on the home dashboard to create or edit a template.

Create an email template

Save a reusable email subject and body from Templates.

1. Open Templates

From the home dashboard open Latest Email Templates, then Create.

Latest Email Templates, Create

2. Name

Enter Name, subject, and body, then save.

Name

3. Template saved

Templates lists Welcome merge sample.

Welcome merge sample

Using merge tags in email templates

Personalise a template with placeholders in curly braces, for example {recipient-name}.

1. Open a template

Open Latest Email Templates and edit the body.

Latest Email Templates, Create

2. Placeholders

Use {recipient-name}, {recipient-id}, {recipient-number}, {recipient-prefix}, {expiry-date}, {sender-name}, and {association-name}.

Name

3. Template shows placeholders

The saved template subject and body keep {recipient-name} and {association-name}.

Welcome merge sample

Updating or creating new merge tags

Placeholder values come from the member and society records you already keep.

1. View All

On the home dashboard open Latest Members and click View All.

View All

2. Name

Click the member Name to open that record.

Ned Holbrook

3. Update

Click Update when you need to edit merge-tag source fields.

Update

4. Member details shows

After you save, Membership Details shows the fields merge tags read.

Prefix

Changing Custom Templates

Change pedigree certificate layouts in Certificate Settings.

1. Settings

Open Settings. In the grey bar click Certificate Settings.

Certificate Settings

2. Certificate Settings

Create or open a configuration from Create Classic Configuration when that button is shown.

Create Classic Configuration

Sending Emails

Send a group email from Email Membership.

1. Create Message

On Email Membership click Create Message.

Create Message

2. Start

Leave the template blank and click Start.

Start

3. Recipients

Click 0 Recipients to open Search for Recipients.

0 Recipients

4. Select Checked

Check Ned Holbrook, then click Select Checked.

Select Checked

5. Primary Delivery Method

Set Primary Delivery Method to Email. Enter Subject and the message body.

Primary Delivery Method, Email

6. Send

Click Send.

Send

7. Status Sent

Status shows Sent and the recipient email is listed.

Sent

Sending Notifications

Show a message when the member next signs in.

1. Create Message

On Email Membership click Create Message.

Create Message

2. Start

Leave the template blank and click Start.

Start

3. Recipients

Click 0 Recipients to open Search for Recipients.

0 Recipients

4. Select Checked

Check Ned Holbrook, then click Select Checked.

Select Checked

5. Primary Delivery Method

Set Primary Delivery Method to Login Message. Enter Subject and the message body.

Primary Delivery Method, Login Message

6. Send

Click Send.

Send

7. Status Sent

Status shows Sent and the login message recipient is listed.

Sent