To merge two members:
- Select the member you want to Delete
- From the member dropdown, select Merge Member
- Search for the correct member
- When found, press Merge Member next to the correct member
The only way to merge sub-contacts is to decouple them from their parent membership. To do this:
- Go into the main membership
- Click on Update Membership
- Click on the sub-contact
- Go to the Administration accordion
- Remove the id in the Parent field.
Once this is done, you should be able to follow the usual merge member process.