Transfer troubleshooting

Table of Contents

Transfer troubleshooting

Occasionally, PremiumBreed will block a transfer if it doesn't meet automatic validation rules. There are a range of different error messages that you might receive, but they will generally give you a good idea of how to fix a problem.

Animal has already been transferred

In this case, PremiumBreed only allows an animal to be transferred from a seller once. This is a built in protection, so the same animal cannot accidentally be recorded as being sold by the same vendor twice. PremiumBreed will identify where the animal has been transferred previously, and give you a link to this entry. From here, you have a few options on how to proceed.
  • Cancel the original transfer
  • Correctly identify the new animal (if different from the existing one) and process a new registration
  • Cancel the new transfer

Animal won't attach to a transfer

If the animal you are selecting doesn't appear to attach to a transfer, chances are it has already been added to a different transfer from the same vendor.  Take a look at other transfer sales for that vendor, and you should find the previous entry.