Unable to see membership information after logging in
Most likely, the member's account is no longer connected to their login. This can happen if there has been a merge, though the issue is not common.
To resolve this:
- Log into your PremiumBreed system
- From the Member dropdown, do a 'search' and find the member
- Take a note of their ID number (not their member number)
- From the sidebar, go to User Accounts
- Find the member in the list
- Edit their account
- Go to the administration tab
- Enter their ID
- And save
This time, when they log in, they will automatically be shown their own details.