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Support Guide
There will be reduced support between 25 October and 13 November 2026.
Getting Started
Administration
Animals
Emailing Members
Filing a support request for the right society
Getting Started
Letting members see other members and their animals
Memberships
Paying your PremiumBreed subscription
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Search is missing when using an individual account
Animal will not attach to a transfer
Unable to add animal to transfer
How do I search through payments made?
How do I download a pedigree certificate?
Unable to log in
Unable to log in with a new email address
Members can only see their own animals
How do I pay my PremiumBreed subscription
Support request filed under the wrong society
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