Paying for unpaid forms

Table of Contents

Paying for unpaid forms

Pay for form entries that are Pending Payment: open payment from the unpaid banner or Make Payment, select forms, then Pay by Credit Card.

1. Unpaid forms banner

From an unpaid entry, choose Click here to make payment. in the unpaid banner.

Click here to make payment

2. Make Payment

Or choose Make Payment on the entry action bar.

Make Payment

3. Select forms for payment

On Select forms for payment, confirm the checkbox for each entry to pay.

Select forms for payment checkbox

4. Pay by Credit Card

Submit with Pay by Credit Card to start checkout. Hosted card checkout is outside this how-to.

Pay by Credit Card

Connected actions

Connected outcomes: Save to Cart creates Pending Payment and the unpaid banner. After pay succeeds, Automatic forms move to Complete when apply succeeds; Manual forms become Payment Received Pending Approval. Apply failures leave New/Pending Payment unchanged. This pathway stops at Pay by Credit Card; the hosted gateway screen is not captured here.